Insights

Research and analysis on implementation: how organisations turn technology and strategy into measurable results.

Each piece draws on published evidence and on our own work.

Report 5 October 2026

The Implementation Gap

AI adoption among UK businesses has almost tripled since 2023, and most of that use is light. Our report examines why most firms are yet to see a return, and sets out what effective implementation involves.

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Analysis and guidance

Latest

12% to 35%

UK businesses using AI, 2023 to 2026

Analysis 8 October 2026

Adoption is not implementation

The number of UK businesses using AI has almost tripled. One in ten of them describes its use as extensive. The distinction explains why most firms are yet to see a return.

37%

of senior leaders say their organisation uses AI at a surface level, with little or no change to existing processes

Guidance 8 October 2026

Three common mistakes in AI adoption

Most firms report no effect on productivity from AI so far. The evidence points to three recurring errors, each of which is a reasonable decision when taken on its own.

£428,000

illustrative annual value of a 4% productivity gain to a business of 50 people

Analysis 8 October 2026

What the implementation gap is worth to a business of 50 people

National estimates of the value of AI are difficult to relate to a single business. Using published research and official statistics, the figure can be brought down to that scale.

54%

of small firms cite inaccurate output as a concern

Guidance 8 October 2026

Five objections to implementing AI, and what the evidence says

Five objections are raised more often than any others. Each has a basis in fact, and each has an answer in the evidence.

Establish where your own business stands.

The Operator Score is a free 20-question diagnostic. It shows where implementation would deliver the greatest return, before any investment is made.

Take the Operator Score