Essential
For the owner or MD ready to move alone.
- One primary owner or managing director. 90 days.
- Reality check, outcomes session, priority implementation.
- Weekly rhythm setup and final handover.
Built for
Owner-led UK businesses, 20 to 200 people, where the founder has become the operating bottleneck.
01
Every problem lands on your desk because there is no system, no process and no capable person to handle it without you. You start every day with a plan and abandon it by 9:30am. 60-hour weeks. No time for strategic thinking. You are the ceiling.
02
Revenue has plateaued because you cannot scale yourself. You are the sales team, the operations manager and the quality controller. Hiring has not helped because new people do not have your standards or context.
03
You have tried consultants, courses, new hires and new software. Nothing creates permanent change. Tens of thousands spent on advice that gathered dust. The team is cynical about anything new.
I built this thing from nothing and it might break me. What if I am the problem?
You are not the problem. The structure around you is. That is what we fix.
The method
Five steps. 90 days. One outcome. A business that runs without the founder holding it together.
01
Honest, data-driven assessment of where the business actually is versus where the owner thinks it is. No politics. No sugar-coating.
02
Identify the three non-negotiable outcomes for the next 90 days. Cut everything else. Ruthless prioritisation that creates focus.
03
Install the operating rhythms, processes, dashboards and AI tools that let the business run without the founder in every meeting.
04
Get the right people in the right seats, doing the right work. Clarify accountability so problems get solved at the level they belong.
05
Weekly and monthly cadences that create visibility, accountability and momentum. The drumbeat that makes everything stick.
The principle that runs through every step
Systems beat talent. Rhythm beats motivation. Execution beats strategy.
How we work together
The right starting point depends on where you are. Most businesses begin with the Score.
Not sure which is right for you? Book a 15 minute call and we will tell you
What people say
Trusted, motivated and commercially aware. Practical, well thought through business solutions. A talented and quality driven partner.
An effective and composed leader. Translates requirements into business outcomes and uses that to align stakeholders. Strategic thinking, delivery confidence, calm under pressure. Trusted when things get complex, political or stuck.
One of the most driven and positive operators I have worked with across many change programmes. Builds trust, understands the business, and challenges others to ensure delivery.
They gave us a language and structure we did not have before. The first time we had something we could actually act on, instead of another report.
Rare to find a partner who understands both the strategy and the reality of execution. The thinking moves the room forward, not just the slide deck.
Senior stakeholders across UK SMEs and FTSE 100 organisations. Further client references available on request.
Track record
£7bn programme recovered
A delayed FTSE 100 financial services programme, blocking new business at scale, brought back on track.
RBS Group rebranded to NatWest
Major institutional brand transition, delivered across customer-facing and operational systems.
Time-to-market cut by two thirds
New product introduction inside a UK financial institution, restructured to ship in a third of the time.
We bring the same operating discipline that ran these programmes to the businesses we work with today.
Straight answers
We install the operating structure that lets a business run without the owner being the bottleneck. That means locking the two or three outcomes that matter, cutting the noise around them, building the weekly rhythm that holds the team to account, and implementing the changes alongside your people until they stick. Implementation, not advice.
Owner-managers and managing directors of UK businesses with roughly 20 to 200 people and £0.5m to £20m revenue. The common thread is not the industry. It is that the business has outgrown the capacity of one person and every decision still routes through them.
Traditional consultancies sell analysis. You get a report, a deck and an invoice, and the implementation is left to you. We do the opposite. There is no discovery phase that ends in a document. We agree what has to move, then build it with your team, in your business, until it holds. Fixed project cost, not day rates.
A free 20-question diagnostic across the five pillars of the Operator System: Reality Check, Priority Lock, System Build, Team Grip and Execution Rhythm. It takes about 15 minutes and tells you where your business is losing momentum and what to fix first.
The Operator Score is free. The Intro Workshop is £1,500. The 30-Day FOCUS Sprint is £15,000. The 90-Day Operator Reset is a fixed project cost agreed before we start, across three tiers depending on scope and team size. No day rates. No invoices that grow.
One accountable sponsor, roughly 60 minutes a week for the grip meeting, plus working sessions when we are implementing changes. We do the heavy lifting between sessions. The point of the engagement is to give you time back, not to consume it.
Because the reason it did not stick was not the advice. It was that nobody owned implementation and there was no rhythm to hold the change in place. We build that rhythm first: named owners, weekly cadence, visible scorecard. Then we ship the changes inside it. By the time we leave, your team has been running the system for weeks, not reading about it.
We are based in Fife and work across the UK. Engagements mix on-site and remote. We have delivered full operational programmes entirely remotely where that suited the client.
You keep the system. The final two weeks are handover: a plain-English runbook, the templates, and your internal owner trained to run the rhythm without us. If you want ongoing support, the Execution Partner retainer continues the work monthly, but the Reset is designed to stand on its own.
Book the 15-minute call. We will tell you honestly which starting point fits, and if we are not the right help, we will say that too.
Something we have not covered? Email us or book a 15 minute call.